Rockwell Collins' new suite of CASP offerings gaining popularity

February 17, 2016

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Since its November launch, Rockwell Collins has signed up ten customers for its new Corporate Aircraft Service Program (CASPSM) Elite and CASP Essential offerings for maintenance and service of Rockwell Collins equipment. The new offerings complement Rockwell Collins’ established and increasing popular CASP offering with the same simplicity and cost savings that customers value but with flexibility to match utilization, operational and budget profiles.

Rockwell Collins’ new customers include a Middle East-based operator with a Hawker 900XP that will be covered by CASP Elite and a U.S.-based operator with a King Air B200GT covered by CASP Essential.

Highlighted features and benefits of each CASP offering:

CASP Elite

• Unlimited exchanges, rentals, and repairs
• Parts ship within four hours after order
• Labor, troubleshooting time, unlimited no-fault found failures, U.S. overnight and international shipping - all included
• Flight Management System (FMS) navigation database updates
• $5,000 product upgrade discount, and 10 percent service bulletin discount
• ARINCDirectSM international trip support—$2,500 annual discount

CASP Essential

• Up to five exchanges, rentals, and repairs per year
• Parts ship within 24 hours after order
• U.S. overnight shipping included.

CASP

• Unlimited exchanges, rentals, and repairs
• Parts ship within 24 hours after order
• Labor, U.S. overnight shipping—both included
• Up to five no-fault found failures

The CASP Elite agreement for the Hawker 900XP was signed directly with Rockwell Collins. The CASP Essential agreement for the King Air B200GT turboprop was signed through Rockwell Collins-authorized dealer Stevens Aviation, based in Nashville, Tenn., which offers all three CASP offerings.

“We welcome our first customers who have signed up for the CASP Elite and Essential programs just months after rolling out the expanded offering,” said Thierry Tosi, vice president and general manager, Service Solutions for Rockwell Collins. “With these programs, we can provide more flexibility and value-added services to business aircraft operators.”

“Having a family of proven service solutions for our clients to choose from provides them more flexibility to select a package that makes the most sense for their flight operations,” said Gary Brown, Avionics Manager for Stevens Aviation.

The CASP family of solutions is supported by a global dealer network of more than 250 facilities that service, maintain, and install Rockwell Collins’ avionics and cabin systems.

Source : Rockwell Collins